Notice of Non-Discrimination
Section 1557 of the Affordable Care Act · Effective July 8, 2026
Our Commitment
Alteza Healthcare LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or any other class protected by federal or state law.
Services We Provide at No Cost
To People with Disabilities
Alteza Healthcare LLC provides free aids and services to help people with disabilities communicate effectively with us, including:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats)
To People Whose Primary Language Is Not English
Alteza Healthcare LLC provides free language services to people whose primary language is not English, including:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Samantha Salinas, Administrator at (512) 954-4266 or info@altezahealthcare.com.
How to File a Grievance
If you believe that Alteza Healthcare LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Alteza Section 1557 Coordinator:
Samantha Salinas, Administrator
2251 Double Creek Dr, Ste 604, Round Rock, TX 78664
Phone: (512) 954-4266 | Fax: (385) 396-2392
Email: info@altezahealthcare.com
You may file a grievance in person, by mail, fax, or email. If you need help filing a grievance, our Section 1557 Coordinator is available to assist you.
File with the U.S. Department of Health & Human Services
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019 | TDD: 1-800-537-7697
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.